Privacy Policy
This Privacy Policy describes how Clear Wave Cleaning Solutions collects, uses, and shares personal information of users of our website and customers of our services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and address, which you provide when booking our services or contacting us.
- Payment Information: When you make a payment, we collect your payment details, such as credit card information. This information is processed securely through our payment gateway.
- Vehicle Information: We may collect information about your vehicle, such as its make, model, and license plate number, to provide our services effectively.
- Website Usage Information: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This information is collected through cookies and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal and vehicle information to schedule and provide our car wash and detailing services.
- To Process Payments: We use your payment information to process your payments for our services.
- To Communicate with You: We use your contact information to communicate with you about your bookings, updates, and promotional offers.
- To Improve Our Website and Services: We use website usage information to analyze trends, track user behavior, and improve the functionality and content of our website.
- To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
3. How We Share Your Information
We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and marketing agencies.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may share your information with legal authorities if required by law or legal process.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect website usage information. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the contact information provided below.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes acceptance of the new Privacy Policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Clear Wave Cleaning Solutions
8383 Wilshire Blvd, Suite #800
Beverly Hills, CA 90211